help

anyone know anything about ipods?

i can't get the "safely remove hardware" thingy to work. i'm trying to charge tj's ipod to send to him and i just unplugged it b/c it's not charging, but the safely remove thing isn't working so i just unplugged it and now it is stuck on "do not disconnect" with the red "don't" sign in the middle.you know, the circle with the line thru it.
i'm afraid i broke it.
any ideas on how to fix it? maybe it just needs to be reset, but i can't get in to his itunes to fix it.